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Restore Deleted File
Can my computer be damaged during a storm?
What is a Computer Virus?
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Windows 7 keyboard shortcuts
PC Antispyware Virus
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What is Spyware?

Any program that tracks your computer activity without your knowledge or consent is considered spyware. Spyware is generally not designed to cause damage to your computer; rather it gathers personal information about you, monitors your Internet activity, and foists unwanted ads or pop-ups upon you, making your computer slower and less responsive every day .

Spyware can get onto your system by a variety of means. It might be bundled with another program and gets onto your system, or you may accidentally download spyware that masquerades as something else, such as security software.

Generally, adware comes bundled with other applications and it often installs cookies and Registry keys that track your Web surfing habits and then displays targeted ads on your computer. This tracking helps advertisers tailor the ads to things that are likely to interest you. It’s worth nothing that even when you remove the program that the adware came with, the cookies and keys sometimes stay put.

Some people erroneously believe spyware and adware are the same thing. This misperception is likely because the effects of both frequently result in unwanted ads or pop-ups. The primary difference is that you have to grant access to adware, while spyware gets on your computer surreptitiously. For example, if you download freeware, part of the deal may be that you’ll have to see ads when you download the program. Therefore you are agreeing to ads when you download the program, whereas you’d never allow spyware on your system on purpose.

However, adware can become spyware when it crosses a certain line, if, for example, it’s used either without your permission or to steal your personal information.

Can I get a file back after sending it to the 'Recycle Bin' by mistake?

Yes, if you mistakenly delete a file you can still recover it, provided you haven't emptied your recycle bin. A file in the Recycle Bin is not deleted from your computer until you select "Empty the Recycle Bin".

Double-click on the "Recycle Bin" icon on the desktop; Select the file you wish to recover and click on "Restore this item" (on the left hand side of the screen), this will put the file back to where it was originally.

If you are sure that you no longer need any of the files click on "Empty the Recycle Bin" to permanently delete them from your hard drive.

Can my computer be damaged during a storm?

Yes. Lightning strikes and power surges can damage and/or destroy your computer including the power supply, hard drive, mainboard, chip and modem. Surges are common in power cuts when power is restored. You can also receive a surge down the phone line. One way to help prevent this is to unplug your computer and phone line from the modem. Of course, you are not always at home when a storm occurs; for this reason we recommend using a surge protection unit to help minimise this happening.

What is a Computer Virus?


A computer virus is a computer program that can copy itself and infect a computer. The term "virus" is also commonly but erroneously used to refer to other types of malware, adware, and spyware programs that do not have the reproductive ability. A true virus can only spread from one computer to another (in some form of executable code) when its host is taken to the target computer; for instance because a user sent it over a network or the Internet, or carried it on a removable medium such as a floppy disk, CD, DVD, or USB drive. Viruses can increase their chances of spreading to other computers by infecting files on a network file system or a file system that is accessed by another computer.

As stated above, the term "computer virus" is sometimes used as a catch-all phrase to include all types of malware, adware, and spyware programs that do not have the reproductive ability. Malware includes computer viruses, worms, trojans, most rootkits, spyware, dishonest adware, crimeware, and other malicious and unwanted software, including true viruses. Viruses are sometimes confused with computer worms and Trojan horses, which are technically different. A worm can exploit security vulnerabilities to spread itself automatically to other computers through networks, while a Trojan is a program that appears harmless but hides malicious functions. Worms and Trojans, like viruses, may harm a computer system's data or performance. Some viruses and other malware have symptoms noticeable to the computer user, but many are surreptitious or simply do nothing to call attention to themselves. Some viruses do nothing beyond reproducing themselves.



Computer Maintenance

PC Maintenance Guide

Computers need to have some type of routine maintenance to always work at 100%. In this maintenance guide we will give you suggestions on what to do and at what intervals to keep your computer running at top performance.

What to do:


  • Update your antivirus and antispyware definitions.

New viruses are created every day and spread within hours of being created; for this reason, it is essential to configure these programs to perform daily updates.

  • Do an incremental backup.

An incremental backup only copies files that have changed since the last full backup.


  • Full virus and spyware scan.

You can find all kinds of nasty bugs by performing a full scan of your system every week. We recommend that you pick a day of the week and stick to that same day all the time. This way you can schedule the scan to be done overnight and you will get into the habit of not shutting down your computer in that particular day.

  • Run Windows update.

This can also be set to be done automatically; however, it is a good habit to check and make sure all updates are being downloaded and installed as with Microsoft not everything always works as it should.

  • Perform a full data backup.

With people relying more and more on their computers and with digital pictures being the way to go to save those precious moments, it is crucial to have a backup of your data in case your hard drive fails. Not doing so can cost you hundreds or even thousands of dollars for data recovery.

  • Clean the trash out of your computer

It is also a good habit to remove cookies, temporary internet files, and other trash out of your computer. These tasks can be done manually but you can use Crap Cleaner to remove out all the trash with a simple click.


  • Check for driver updates

A driver is a small program that allows the operating system to communicate with your hardware. Drivers can get corrupted or simply have “bugs” that are normally fixed with updates. For that reason, it is not recommended to install that old printer with the CD that came in the box, but rather to visit the manufacturer’s website and download the latest driver.


  • Clean out your PC case

Desktop computers and laptops are magnets for dust due to the fans that keeps them cool. It is a good practice to clean the inside of your computer to keep the fans performing at 100% and avoid unnecessary repairs.

  • Perform a complete re-install

After time no matter how much maintenance you do on your computer, nothing will restore things the way they used to be than a complete Windows re-install.  This can rejuvenate your computer and it can be completely painless if you have all your backups and CD’s to re-install your programs.

Are there any Windows 7 keyboard shortcuts?

Yes there are and they can be very useful to be more productive with Windows 7 and Vista. The following is a list of the most common keyboard shortcuts for these operating systems.

Windows  + E = Opens My Computer

Windows + F = Opens Search

Windows + T = Cycles through items on the taskbar

Windows + M = Minimizes all windows

Windows + Shift + M = Restores all Minimized windows

Windows + D = Shows/Hides Desktop

Windows + L = Locks the computer

Windows + Spacebar = Preview desktop

Windows + Home = Minimizes all but the current window

Windows + G = Cycles through gadgets

Windows + F1 = Launches help and support

Alt + Tab= Cycles forward through open windows

Alt + PrtSc= Takes a screen shot of the current window and places it on the Clipboard

Shift + Delete= Permanently deletes the item without sending it to the recycle bin

Ctrl + C = Copies the selected item

Ctrl + X = Cuts the selected item

Ctrl + V = Pastes the selected item

Ctrl + D = Deletes the selected item

Ctrl + Shift + N = Created new folder

What is the deal with this PC Antispyware 2010

PC Antispyware 2010

Does this sound familiar?

“Well I have a program that suddenly appeared on my taskbar and is called “Antivirus 2010”. This program looks just like a familiar Windows message and it is telling me that my PC is infected with hundreds of viruses.  Seems that the only way it will go away is by purchasing the program to clean my PC.”


If this sounds like you or maybe someone you know then welcome to the world of “scareware”. This Antivirus 2010 also has other flavors called XP Antivirus 2010, Vista Antivirus 2010, Windows Antivirus 2010 and more. What is important is for you (the user) to learn how to recognize real alerts from your own antivirus from something fake that is in reality a virus itself.  This type of virus is usually installed during a Flash update or an infected video codec. It also has a self protection mode which in turn makes it hard to remove and it will also block most or all of your legitimate software including your antivirus. Furthermore, it will hijack your browser by displaying intimidating warnings every time you visit a website.

The important point is NOT to pay any money as the PC will just remain the same or worst. However, if you made the mistake of paying, dispute the charges with your credit card company and replace the credit card in question right away.

If you need help removing this type of virus just This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will give you basic instructions on how to remove it. On the other hand, if you need more detailed instructions call or email us for an appointment.